Bullet proof meeting preparation
 
ACSA is excited to bring the 2026 ACSA Member Development Program to ACSA Members and your teams. 

In high-pressure business environments, effective communication determines outcomes. Yet many professionals rush into client meetings, peer discussions, committee appearances, leadership presentations, or negotiations feeling unprepared.

About this session:

Strong preparation changes everything. It builds confidence, sharpens your message, and helps you connect authentically with clients, colleagues, peers, and business leaders. When you prepare effectively, you:

• Deliver clearer, more impactful communication
• Anticipate questions and objections
• Achieve better results 
• Demonstrate respect and professionalism

This webinar introduces the P.I.L. Framework (Problem, Insight, Link) — a streamlined, easy-to-remember system that fits into even the busiest schedules. Instead of overwhelming checklists or time-intensive rehearsals, P.I.L. helps you build a realistic pre-meeting habit you can use before any high-stakes conversation or presentation.

ACSA has partnered with Resonate Communications, a global training organisation devoted to developing your people to provide insights into how to build your leadership through communication. These webinars will help build a set of skills that shows how to be the best at what you do and how to get the best out of others.

Date: 18/09/2026
Time: 12:00 PM - 1:00 PM 
Location: Online - Teams

Register Now

Our facilitator is Arabella Macpherson, Founder and Director of Resonate Communications

Arabella specialises in creating high-performing hybrid teams. Her focus is on making sure each individual is being heard. She does this by training them on how to present with impact, have influential conversations and lead more effectively. Arabella has trained intensively in many areas including Neuro Linguistic Programming, NASA’s Process Communication Model and Mindfulness. Her focus is on providing her clients with practical skills they can implement immediately to get results. She’s been fortunate to work across all sectors from IAG, CBRE and AstraZeneca to AMEX, eBay, LinkedIn, Deloitte and Macquarie Bank. When Arabella is not mentoring her clients, you can find her training her border collie Byron, singing jazz or swimming in ocean pools.