Following informal discussions in the early 1990’s, a charter was formed in 1994 and initial meetings held to frame an industry association. This initiative culminated in the incorporation of the Australian Custodial Services Association Limited
(ACSA) on 9 February 1996. Foundation members included AMP Custodian Services, Hongkong Bank of Australia, National Australia Bank, Perpetual Trustees and ANZ Nominees.
Then, as now, co-operation on a pre-competitive basis is essential to
defining standards, common market practice, sharing know-how, interpreting regulation and enabling automation through the value chain to lower risk and improve systemic efficiency.
Over its history ACSA has remained true to mission
and delivered positive change for the benefit of members, clients and the market overall.
The Association began collecting industry statistics as at December 1996. At this date the total of assets under custody was $286 billion with a split to international assets of approximately 15 percent. To find out more and view the latest industry stats,
head to our statistics page.
Creating Industry Presence
The subsequent decades saw ACSA grow in influence and scope, with its leadership comprising representatives
from major custodial institutions. This period was marked by significant achievements in standardisation, advocacy, and technological integration.
1997-2000:1 The late 1990s were characterised by the leadership of individuals such as Laurence Bailey (Chase), Daryl Cramer (ANZ), Ann Forbes (Perpetual), Brian Slade (BoNY), Gary Angel (Westpac) and Tony O’Grady (NAB). These leaders worked
diligently to establish ACSA’s reputation as an authority on custodial services. Key initiatives during this period included the development of best practices for asset servicing and efforts to enhance operational transparency. The organisation
also began hosting industry forums, providing a platform for members to discuss emerging challenges and opportunities.
2001-2010: The early 2000s marked a period of consolidation and growth for ACSA. Under the leadership of figures like Graeme Arnott and Bryan Gray(JP Morgan), David Travers (State Street), Barry Dench (Westpac), Brian Slade (BoNY), Gail
Burke and Jean Marq Pasquett (BNP), Graham Putt (RBC), Geoff O’Callaghan (ANZ), Rob Brown (AUSMAQ) and Michael Massingham (Citibank), the association expanded its focus to include technological adoption and regulatory compliance. This era
saw the introduction of electronic reporting standards and the promotion of secure data management practices. ACSA also played a crucial role in helping its members navigate the aftermath of the global financial crisis, advocating for regulatory
reforms that balanced transparency with operational efficiency.
During this period Chase merged with JP Morgan, BNP Paribas Securities Services acquired Cogent (AMP Custodian Services), Royal Bank of Canada (RBC) acquired Perpetual Fund Services, HSBC acquired Westpac Nominees and JP Morgan acquired ANZ Nominees
2011-2015: By the 2010s, ACSA had firmly established itself as a cornerstone of the custodial services sector. Leaders such as Paul Cutts and Rohan Singh (Northern Trust), Peirre Jond and Daryl Crich (BNP), Christine Bartlett and David
Knights (NAB), Paul Khoury and Daniel Cheever (State Street), Martin Carpenter (Citi), John Butler and Andrew Bastow (HSBC) and Gordon Little (RBC) emphasised the importance of global partnerships, recognising the interconnected nature of
modern financial markets. During this period, ACSA launched initiatives aimed at fostering cross-border collaboration, enabling its members to stay competitive in an increasingly globalised industry. The association also prioritised member
engagement, offering training programs, workshops, and networking events to support professional development.
John Gall facilitated the ACSA agenda until his retirement in 2006 with IFSA running the ACSA company secretariate until 2016.
Growth and Development
The leadership of ACSA in recent years reflects the organisation’s commitment to consult on new regulation, advocate positive change and to identify opportunities for improved efficiency, automation, risk reduction, standard market practice and industry
engagement. Each leader has brought unique perspectives and expertise, driving the association’s mission forward.
2016-2019: During this period, David Knights (NAB), Marian Azer (JP Morgan and RBC), Daryl Crich (BNP), Craig Twentymen (JP Morgan), Andrew Gibson (Citi), Daniel Cheever (State Street), Peter Snodgrass (HSBC), Madeline Senior and Sally
Surgeon (Northen Trust) took on leadership roles, emphasising the importance of digital transformation and sustainable practices. Under their guidance, ACSA launched initiatives focused on integrating environmental, social, and governance
(ESG) considerations into custodial operations. These efforts aligned with broader industry trends, positioning ACSA as a leader in sustainability.
2020-2023: The global COVID-19 pandemic presented unprecedented challenges for the financial industry. Leaders like Sally Surgeon (Northern Trust), David Knights (NAB), Sinclair Scholfield (State Street and HSBC), Daryl Crich (BNP), Jennifer
Saunders (State Street), Harpreet Ahuja (HSBC), Ravi Subramanium (Clearstream), Sean Gardiner and Matthew Chuck (JP Morgan) and Andrew Gibson (Citi) rose to the occasion, steering ACSA through a period of uncertainty. Their focus on resilience,
diversity, and inclusion helped the organisation adapt to new realities. ACSA’s efforts during this time included the introduction of remote work best practices, virtual member engagement initiatives, and resources to support mental health
and well-being. ACSA also introduced the ACSA Thought Leadership Program to drive industry education and engagement.
2024-2025: As the custodial services sector continues to evolve under the chair, Sally Surgeon (Nortern Trust), ACSA’s current leadership of Jennifer Saunders (State Street), Sinclair Scholfield and Janelle McCoy (HSBC), Ben Sung (Clearstream),
Philippe Kerdoncuff (BNP) and Chris Moore (Citi) is charting a bold course for the future. Key priorities include leveraging artificial intelligence and machine learning to enhance operational efficiency, exploring the potential of digital
assets and fostering greater collaboration. In addition to the ACSA Thought Leadership Program, ACSA has introduced the ACSA Members Development Program to support member personal development.
Through this period industry and market challenge, ACSA’s secretariat was led by Adrian Young in 2016, Rob Brown was the inaugural CEO from 2017-2021 and David Travers is the current CEO facilitating the ACSA Agenda.
Notable Achievements
Over the years, ACSA has made numerous contributions to the custodial services sector. Its achievements can be categorised into several key areas:
1. Advancing Industry Standards: From its inception, ACSA has been at the forefront of establishing best practices for custodial services. These standards have helped ensure consistency and reliability across the industry, benefiting
both service providers and their clients.
2. Advocacy and Policy Influence: ACSA has been an active advocate for its members, engaging with policymakers to shape regulatory frameworks that support the growth and stability of the custodial sector. Its input has been
instrumental in crafting regulations that address issues such as risk management, data security, and asset protection.
3. Technological Integration: Recognising the transformative potential of technology, ACSA has championed the adoption of digital tools and platforms. Initiatives such as electronic reporting standards and blockchain-based asset
tracking have positioned its members at the cutting edge of innovation.
4. Member Engagement and Education: ACSA’s commitment to its members is evident in its extensive range of training programs, workshops, and conferences. These events provide valuable opportunities for knowledge sharing and professional
development, ensuring that members remain well-equipped to navigate industry challenges.
Key Contributors
The below companies have been key contributors to ACSA over the last 30 years. Click a logo to learn more about each company and the contribution they have made - and continue to make - to ACSA.
Strategic Initiatives and Milestones
ACSA’s history is marked by several strategic initiatives and milestones that have shaped its trajectory:
1. Member Engagement: ACSA’s working groups are the bedrock of ACSA members commitment to non-competitive knowledge sharing and collaboration. The working groups bring together industry leaders including operations, product and technology experts to discuss emerging trends and challenges in a pre-competitive environment to address industry issues and developing best practices. The ACSA Thought Leadership Program and member networking events further enhance engagement, offering opportunities for professional development and fostering strong industry relationships.
2. Advocacy and Industry development: ACSA actively engages with regulators and the Australian Securities Exchange (ASX) to advocate for standardisation and industry best practice approaches and solutions, ensuring a cohesive and forward-thinking custodial services sector. ACSA has also published numerous whitepapers, reports, and guidelines on topics ranging from regulatory compliance to technological innovation. These resources serve as valuable tools for members and stakeholders.
3. Global and Local Partnerships: Recognising the interconnected nature of financial markets, ACSA has forged partnerships with international and local industry bodies. These collaborations have enabled its members to access global best practices and stay competitive in a rapidly changing industry.
Industry Growth
ACSA members have seen Assets under custody grow significantly from when ACSA started collecting statistics in 1996 to 2024.
Future Directions
Looking ahead, ACSA remains committed to its mission of advancing the custody services sector. Key areas of focus include:
Risk and Resilience: ACSA seeks to enhance members' and stakeholders' ability to endure market changes and external shocks in custodial services. Focused initiatives will be implemented to enhance risk management frameworks and promote resilience across the industry and member organisations.
Innovation and Investment Shifts: The association is committed to exploring new technologies such as blockchain, artificial intelligence, and platform efficiency. These innovations will drive shifts in investment strategies and operational processes, ensuring the sector remains competitive and forward-thinking.
Best Practice and Efficiency: ACSA will continue to advocate for the adoption of industry best practices, emphasising efficiency in custody operations. By developing and sharing guidelines and standards, the association seeks to optimise workflows and enhance service delivery.
Regulatory Change and Implementation: Engaging with regulators and key industry stakeholders, ACSA will play a pivotal role in shaping regulatory frameworks. Its efforts will ensure smooth implementation of changes, delivering a compliant and cohesive industry. Member Engagement: The needs of ACSA’s members remain a priority. Through industry development initiatives, regular networking events, and robust advocacy efforts, the association will continue to offer substantial value and support to its diverse membership base.
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Conclusion
ACSA has evolved into the leading advocate for custody, investment and administration services. Its consistent focus on leadership, advocacy, and innovation has ensured its pivotal role in shaping the future of custodial services. With a legacy of achievement and a commitment to progress, ACSA is well-positioned to navigate the challenges and opportunities that lie ahead, driving custody, investment and administration services sector toward a brighter future.