The re-boot of the Operations Working Group will take place on 31 May 2021. The shadow of Pandemic disruption has fallen heavily on operating team around the globe, this coupled with local industry change meant that the normal rhythm of this important working group was interrupted during the past 18 months. For this In Focus feature we highlight the thoughts of new Working Group chair Sam Meares. Our Members and Services Working Group Chair Nichole Alexander recently caught up with Sam. 
Welcome back to ACSA Sam, the Operations WG is in solid hands with you taking the reins at such an important time. Can you tell us a little about the work of Operations WG? ACSA has had an operations focus since inception as the key to improved efficiency for the mutual benefit of its member organisations, the broader industry as a whole and most importantly our underlying clients being domestic and international institutional investors. The current working group was formed in 2018 through the amalgamation of the then long standing Custody Operations and the Corporate Actions working groups, in part due to convergent focus on numerous issues. Most relevant at the time, and still today, being the ASX CHESS replacement project. The Working Group is concerned with operations, market initiatives and technology changes that impact custodians and their clients. Its’ collective voice provides access to, and weight in engagement with, market infrastructure providers, regulators and government authorities. The group has been responsible for consultation outcomes and submissions that have shaped our market. What are the priorities for the Operations WG in the near term, and how do you see these evolving over the next 12-24 months? The multiple components of the ASX CHESS replacement project remain an integral part of the agenda in the foreseeable future as the custodian and broader financial markets industry in Australia seeks to navigate a generational change and appropriately leverage the opportunities that will present themselves in the new market infrastructure, both for day one and beyond. Given the universal challenges all participants have faced through the COVID period and the deferred implementation timeline announced by the ASX, member organisations have been challenged to progress their own and the collective agenda in recent times so this will require refocus and renewed energy and drive. Outside of CHESS replacement the group will continue to focus on matters of inefficiency in the market that member organisations raise through best practice in other global markets, other participant groups domestically and maximizing the value of external change factors. We will also look to explore the transformation of industry operating models deployed in our COVID response and challenge legacy thinking around how industry participants may interact in the future. Tell us a little about your career in custody? My career has been inherently linked to the domestic Australian Custody market for over 20 years, initially with Westpac Custodian Nominees but more recently with the sub-custodian businesses of international firms in HSBC and BNP Paribas. Through that time I have been involved in client facing and product roles but have always had a bias for the technical demands of the operational components of these businesses. More recently I have had opportunities in applying these skills in the running of offshore service centre locations and being the operational lead for strategic investment in global custody infrastructure, allowing me to accumulate international perspective on buy and sell side custody businesses. I was fortunate early in my career to become involved in both the Custody Operations and the Corporate Actions working groups. They both provided me with an opportunity to expand my knowledge beyond the sometimes repetitive nature of a structured processing environment and understand the opportunities that were available to my business and the broader industry if the environment was changed for mutual benefit. My early engagements ranged from lobbying and engaging with global Securities Market Practise Group (SMPG) to deploy unique SWIFT identifiers in the Australia market to support primary and secondary ETF markets, to the automation of Unlisted Unit Trust / Mutual fund orders through the adoption of ISO20022 standards and the creation of standards for Corporate Actions announcements in the Australian market. I have only recently returned to the Australian market after having more exposure to other global locations. My motivation to return to the ACSA fold was driven by my desire to be in a position to be at the forefront of the local market changes and apply some of my overseas learnings in what is a truly unique time in the evolution of the local market. Why should people get involved with an ACSA working group? As I have reflected on my own experience above, being actively involved in an ACSA working group provides a real opportunity to expose yourself directly to changes that are relevant to the industry, your firm and your own career progression. The forums are designed to allow you to have your say in a collaborative environment and contribute in a number of different capacities to meaningful industry outcomes. It also provides an instant exposure to a broad and strong network of industry participants, I am pleased to see on my return a mixture of some old faces that I worked with in my previous engagement with the Association and some newer faces who provide fresh perspective and challenges. We are always looking for more of these so welcome anyone thinking of being involved! |