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You recently participated in the ACSA next generation leaders’ event; how would you like to see
ACSA engaging those new to the industry?
It was very encouraging to see ACSA acknowledging those new to the industry. We had a very
interactive session where the next generation’s voices were heard by the industry’s leaders.
These events showcase how welcoming, inclusive, and supportive our industry can be,
celebrating the value that new ideas and ways of thinking can add.
Connection, collaboration, and mentorship are important as this new generation of leaders
emerges. Ways ACSA could further engage new industry participants include:
1. Inter-organisational mentorship programs - Prioritising meaningful growth and
development is essential. Connecting industry colleagues from different organisations and
different levels provides new opportunities to collaborate and problem solve. It gives young
up-and-comers the opportunity to learn from industry veterans and provides senior leaders
insight into what the next generation is prioritising. This two-way knowledge sharing, and
mentorship is critical for the future of our industry, fostering career-long learning and
ensuring a positive culture.
2. Networking and Educational events - Covid has made it difficult for those new to the
industry, especially when building a professional network. In-person networking and
educational events allow newcomers to meet others in the industry, understand current
industry trends, and create a sense of belonging, something which has been missing for the
past few years.
3. Creating a space for young talent – ACSA is an inclusive industry association that embraces
new ideas. The Next Generation Leaders Event helped to promote this culture and provided a
platform for young talents to voice their opinions on the direction of the industry. As an
emerging professional, I hope to see more initiatives like this in the future.
Tell us about your career in asset servicing / financial services? What lead you get involved in the
custody industry?
Upon graduating from UNSW, I was looking for the right opportunity in finance and, like
many, I stumbled upon the securities services industry. In my career, I have held roles in
operations, worked at custodians, administrators, and fund managers. Now, I work in a sales
role in the Securities Services team at Citi. Having been on the client side, I understand and
can anticipate common pain points, ensuring we design fit-for-purpose solutions and act as a
true partner.
Why should people connect and engage in ACSA?
ACSA is an industry association not only for senior management but everyone in the industry.
With ACSA, you can expand your industry knowledge and connect with experts at all levels
and in all areas of asset servicing.
Having a strong network is extremely important and ACSA provides an opportunity to
connect with a diverse group of industry participants, spanning gender, culture, background,
and experience. This diversity of thought can only strengthen our industry and through our
next generation’s network, it’s great to see this shining through.
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